Tag Archives: Marshall Fleet Solutions

Every year, transport refrigeration manufacturer Thermo King measures the performance of its dealers around the world in all aspects of its business, concentrating on both sales and after sales disciplines under the banner of its prestigious and much coveted Platinum Award programme. Over the past 12 months, Marshall Fleet Solutions has achieved the highest possible level of TK Platinum status in both sales and after sales categories, and now receives this Double Platinum award recognition from Thermo King for the […]

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FSDF member Marshall Fleet Solutions has helped one of its customers take care of fuel management under a new partnership with fuelGenie. The unnamed customer was looking to oversee and manage fuel spending for a fleet of 800 drivers and turned to Marshall’s for help. The fleet specialist already provides a whole suite of fleet management solutions for businesses, including compliance, national 24/7 response, service scheduling, dedicated key account management and asset management. Under the new partnership, the Marshall’s customer […]

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FSDF member Marshall Fleet Solutions (MFS) has announced that well known industry professional Michael Kane is to join the Cambridge-based company as sales director, with effect from January 2019. Reporting directly to the recently announced incoming MFS managing director Mark Howell, Michael replaces incumbent Justin Grace, who has acted as interim sales director for the past 18 months, having initially joined MFS as a consultant to help develop and implement a change in their strategic direction. Announcing details of this […]

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FSDF member Marshall Fleet Solutions (MFS) has announced that George Ralph will step down from his role as Managing Director by the end of 2018. George Ralph commented: “It has been my privilege to lead this Company over the last four and a half years and I will continue to focus my efforts in the coming months to deliver our vision of being the world class service provider that I know we all aspire to be.” His successor will be […]

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As a result of extending their product range, Officedrop were looking for a solution for its diverse and expanding customer offer, which now required both chilled and ambient distribution. After talking to FSDF member Marshall Fleet Solutions, the Bristol based company then decided to specify the majority of its new fleet of Ford Transit vans with the Thermo King ColdCube cooling system. Officedrop had approached Marshall Fleet Solutions as experts in temperature control for recommendation and guidance and, as the […]

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At the CV Show in April 2018, FSDF member Marshall Fleet Solutions will be demonstrating its ICE (Improved Customer Experience) initiative based on the company’s award-winning customer service programme. Marshall Fleet Solutions is the U.K.’s largest independent refrigeration (including installation), tail lift and commercial vehicle fleet service and support organization. According to Managing Director George Ralph, “At Marshall Fleet Solutions, it is our aim to deliver a customer experience very differently.  Thanks to advances in technology, we now connect with […]

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At FSDF member Marshall Fleet Solutions, every Contract customer receives regular and unique Contract Performance Sheets (CPS), covering all the assets under contract with us. The CPS clearly shows how we have performed on a company’s contracted fleet each month, as well as summarising our overall performance with the fleet during the year to date. MFS provides its Contract customers with one single sheet of accurate and live/factual information that will allow them to engage with us to optimise the […]

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The ACR Show is back, with a new name, a new date and a new venue. Following feedback from exhibitors and visitors, the ACR Show has been re-named the HVAC & Refrigeration Show and will be held at ExCel, London on 23-25 January 2018. 2018 will also see the launch of a new sector, refrigerated and chilled food transportation, and FSDF has teamed up with Federation members Marshall Fleet Solutions and Montracon to provide a centrepiece for this new area. […]

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FSDF member Marshall Fleet Solutions (MFS) has opened a new training school at its North West branch in Wigan. This new school provides a full suite of training modules covering Thermo King transport refrigeration products and a selection of new tail lift equipment. The purpose-built training room is equipped with air conditioning and a state of the art presenting suite. Separately, there are two attached practical demonstration areas where the learners can be hands on with up-to-date equipment. At its […]

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As part of its plans to expand its national tail lift business, FSDF member Marshall Fleet Solutions has appointed Toni Oldfield to the position of Business Growth and Customer Experience Manager within its Marshall Tail Lift (MTL) Division. Toni joined the company in May this year in this newly created position, and reports directly to Stanley Backhouse, Head of Business Stream for the company’s growing Tail Lift Division. Commenting on Toni’s appointment, Stanley Backhouse said, “Toni has responsibility for managing […]

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